Monroe County Sheriff Department — Florida Keys Sheriff’s Office Complete Guide
Your comprehensive resource for the Monroe County Sheriff’s Office (MCSO) — serving all 112 miles of the Florida Keys. Find headquarters & substation locations, contact numbers, divisions, jail facilities, inmate search, and community services.
📋 Table of Contents
- Monroe County Sheriff Department Overview
- Official MCSO Website & Online Portal
- Sheriff Rick Ramsay — Leadership & Background
- Command Staff & Organizational Structure
- Divisions & Specialized Units
- Headquarters & Patrol Substations
- Jail & Detention Facilities
- How to Contact the Monroe County Sheriff
- Services for Residents & Visitors
- How to Report a Crime or File a Report
- Public Records & Background Checks
- Community Programs & Outreach
- Insider Tips for Interacting with MCSO
- Frequently Asked Questions
1. Monroe County Sheriff Department Overview
The Monroe County Sheriff’s Office (MCSO) is the primary law enforcement agency serving Monroe County, Florida — a unique jurisdiction that encompasses the entire chain of the Florida Keys, stretching approximately 112 miles of islands from Key Largo at the northeastern tip to Key West at the southernmost point of the continental United States. The main highway connecting these islands, U.S. Route 1 (the Overseas Highway), crosses 45 bridges along this span, creating one of the most geographically distinctive law enforcement territories in the country.
Unlike most county sheriff’s departments that patrol a compact geographic area, MCSO must cover a narrow chain of islands surrounded by open ocean, requiring specialized marine patrol capabilities in addition to traditional road patrol operations. The department provides full-service law enforcement across all unincorporated areas of Monroe County, while the City of Key West maintains its own separate police department (KWPD) within the city limits.
The Monroe County Sheriff’s Office employs approximately 589 people. Of those, 198 serve as road patrol officers and detectives, 152 are corrections officers, 159 work as support staff, and 80 are employed by the Sheriff’s Office-managed HIDTA Group (High Intensity Drug Trafficking Area) — a federal task force focused on drug interdiction, reflecting the Keys’ geographic proximity to Caribbean trafficking routes.
📌 Quick Facts — Monroe County Sheriff Department
Official Name: Monroe County Sheriff’s Office (MCSO)
Jurisdiction: Monroe County, Florida (Florida Keys — Key Largo to Key West)
Current Sheriff: Rick Ramsay (Elected 2012, Re-elected 2016, 2020, 2024)
Headquarters: 5525 College Road, Key West, FL 33040 (Stock Island)
Non-Emergency Phone: (305) 292-7000
Emergency: 911
Official Website: https://www.keysso.net/
Total Employees: ~589
Accreditation: CALEA, ACA, NCCHC (“Triple Crown” — 1 of 38 nationwide)
2. Official MCSO Website & Online Portal
The Monroe County Sheriff’s Office maintains a modern, mobile-friendly website that serves as the central hub for public information, services, and community engagement. The website was redesigned in 2024 with the help of Overseas Media Group, a locally owned Florida Keys digital agency, giving it a clean, responsive layout that works well on phones, tablets, and desktops.
MCSO Official Website — Live Portal
Browse the Monroe County Sheriff’s Office official website directly below. Access current arrests, office locations, personnel directory, and community resources:
📱 Viewing on mobile?
For the best experience, tap below to open the official MCSO website directly in your browser:
Opens keysso.net in a new tab
3. Sheriff Rick Ramsay — Leadership & Background
Sheriff Rick Ramsay is the current and longest-serving elected sheriff of Monroe County. His law enforcement career began in 1987 when he graduated from the Florida Keys Institute of Criminal Justice Law Enforcement Academy and was appointed as a road patrol deputy with the Monroe County Sheriff’s Office.
Over the course of his career, Ramsay rose through the ranks serving in multiple divisions including patrol, investigations, special operations, corrections, and the South Florida High Intensity Drug Trafficking Area (HIDTA) task force. He was promoted to Undersheriff in 2004 under then-Sheriff Rick Roth. In 2012, Ramsay ran for Sheriff and was elected by an overwhelming majority of voters, and has been re-elected in every subsequent election cycle — 2016, 2020, and 2024.
Beyond his law enforcement duties, Sheriff Ramsay served as a volunteer firefighter for 15 years with the Marathon Volunteer Fire Department, reaching the rank of Deputy Chief. He describes those years as among the most fulfilling of his public service career. Ramsay is the most decorated deputy in MCSO history with approximately 150 commendations, including the Medal of Valor for rescuing a man from a drainage pipe filled with lethal fumes.
📌 Sheriff Ramsay’s Key Achievements
Accreditation: Under his leadership, MCSO achieved “Triple Crown” status — one of only 38 sheriff’s offices nationwide to hold simultaneous accreditation from CALEA, ACA, and NCCHC.
Education: FBI National Academy (212th Session), Southern Police Institute Command Officers Development Course, National Sheriffs’ Institute (107th Session).
Community Impact: Significant reduction in the county crime rate plus beautification projects restoring environmentally distressed areas across the Keys.
Motto: “Honesty, Professionalism and Commitment to Community”
Contact: keysso.net/sheriff | Email: rramsay@keysso.net
4. Command Staff & Organizational Structure
The Monroe County Sheriff’s Office operates under a structured chain of command with clearly defined responsibilities. The Sheriff serves as the chief law enforcement officer with ultimate authority and responsibility for every division and department within the organization.
Key Command Staff Positions
Sheriff Rick Ramsay — Chief law enforcement officer responsible for all MCSO operations. Day-to-day oversight through the command staff. Contact: rramsay@keysso.net
Undersheriff Chad Scibilia (Colonel) — Second in command of the entire Sheriff’s Office. Responsible for daily personnel actions, enforcement of general orders and policy, and disposition of disciplinary matters. Oversees all three bureaus: Operations, Corrections, and Administrative. Contact: cscibilia@keysso.net
General Counsel Patrick McCullah — Advises the Sheriff and command staff on civil, criminal, and administrative matters. Serves as chief labor and contract negotiator, liaison to outside counsel and the State Attorney’s Office. Oversees forfeiture litigation and policy development. Contact: pmccullah@keysso.net
Major (Bureau of Law Enforcement) — Oversees all road patrol divisions and general law enforcement operations across the Keys.
Major (Corrections Bureau) — Responsible for the entire Corrections Bureau including all three jail facilities, corrections officers, support staff, and contractors.
For the complete personnel directory, visit keysso.net/staffs or keysso.net/personnel.
5. Divisions & Specialized Units
The Monroe County Sheriff’s Office is organized into multiple divisions that reflect the unique demands of policing a chain of islands with a substantial tourist population. Here is a breakdown of the major operational divisions:
Patrol Division
The backbone of MCSO operations, the patrol division is responsible for covering all roads and communities throughout Monroe County. With 198 road patrol officers and detectives, patrol deputies respond to 911 calls, conduct traffic stops, handle accidents, and provide a visible law enforcement presence from Key Largo to Key West. The patrol area is divided into numbered districts, each served by a substation.
Criminal Investigations Division
Detectives in this division handle all major criminal investigations including homicides, sexual assaults, burglaries, fraud, and crimes against persons. The division works closely with the State Attorney’s Office for the 16th Judicial Circuit.
Special Investigations Unit
This unit specializes in narcotics investigations and drug interdiction — a particularly critical function given the Florida Keys’ proximity to Caribbean smuggling routes. The unit works in coordination with the South Florida HIDTA task force, which employs 80 dedicated personnel through MCSO.
Marine Patrol Division
Unique to island-chain jurisdictions, the Marine Patrol Division is responsible for patrolling the waters of Monroe County — encompassing Florida Bay to the north, the Atlantic Ocean to the south, and the Gulf of Mexico. Marine deputies enforce boating laws, conduct search and rescue operations, and assist with maritime drug interdiction.
Corrections Bureau (Jail Division)
The Corrections Bureau operates the three jail facilities in Monroe County — on Stock Island (Key West), Marathon, and Plantation Key. With 152 corrections officers, this division handles intake/booking, inmate housing, transportation, medical coordination, and release processing.
Special Tactical Units
MCSO maintains several specialized response capabilities including a fully equipped SWAT (Special Weapons and Tactics) Team, Dive Team for underwater search and recovery, and a Bomb Squad for explosive ordnance disposal. These units are available for deployment across the entire Keys chain.
Professional Standards & Internal Affairs
This division oversees accountability, internal investigations, and compliance with accreditation standards. It also manages Key West International Airport security and media relations.
💡 Pro Tip: The MCSO’s HIDTA (High Intensity Drug Trafficking Area) group is one of the largest components of the department. With 80 dedicated personnel, it reflects the critical role the Florida Keys play as a smuggling corridor between the Caribbean and mainland United States. This federal task force has made the Keys significantly safer by intercepting narcotics before they reach the mainland.
6. Headquarters & Patrol Substations
Because the Florida Keys are a 112-mile chain of islands, MCSO cannot operate effectively from a single location. The department maintains a main headquarters on Stock Island (adjacent to Key West) plus four patrol substations strategically positioned throughout the Keys to ensure rapid response times in every community.
| Location | Address | Phone | Area Served |
|---|---|---|---|
| MCSO Headquarters | 5525 College Road, Key West, FL 33040 | (305) 292-7000 | Administration / Lower Keys |
| Freeman Substation (District 1) | Cudjoe Key, FL | (305) 745-3184 | Lower Keys |
| Marathon Substation (District 4 & 5) | Marathon, FL | (305) 289-2430 | Middle Keys |
| Islamorada Substation (District 6) | Islamorada, FL | (305) 853-7021 | Upper-Middle Keys |
| Plantation Key Substation (District 7) | 50 Highpoint Road, Tavernier, FL 33070 | (305) 853-3211 | Upper Keys |
MCSO Headquarters — Stock Island
The main administration building is located on Stock Island at 5525 College Road, Key West, FL 33040. This is where the Sheriff’s Office executive leadership, central records division, administrative staff, and many specialized units are based. If you need to visit MCSO for records requests, fingerprinting, or to meet with command staff, this is typically where you’ll go.
Plantation Key Substation (Roth Building) — Upper Keys
Located at 50 Highpoint Road in Tavernier, the Plantation Key Substation serves as the primary MCSO facility for the Upper Keys region including Key Largo, Tavernier, and Islamorada. This substation also houses records services — you can pick up police reports and obtain fingerprinting services here during normal business hours. Contact the records section at (305) 853-3211.
7. Jail & Detention Facilities
The Monroe County Sheriff’s Office operates three detention facilities positioned across the Keys chain. This geographic distribution ensures that individuals arrested in any part of the county can be booked and housed without requiring extremely long transport distances.
| Facility | Address | Phone | Area |
|---|---|---|---|
| Key West Jail (Main) | 5501 College Road, Key West, FL 33040 | (305) 293-7300 | Lower Keys |
| Plantation Key Jail | 53 High Point Road, Plantation Key, FL 33037 | (305) 853-3266 | Upper Keys |
| Marathon Key Jail | 3981 Ocean Terrace, Marathon, FL 33050 | (305) 293-7300 | Middle Keys |
The Key West Jail on Stock Island is the primary facility for longer-term housing, while the Plantation Key and Marathon facilities handle initial bookings and short-term detention for their respective regions. All three facilities are managed under the Corrections Bureau and staffed by the 152 corrections officers employed by MCSO.
To search for inmates currently held in any Monroe County jail, visit the MCSO current arrests page at keysso.net/arrests.
8. How to Contact the Monroe County Sheriff
Emergency Contact
For all emergencies — dial 911. Monroe County supports voice, text, and TTY 911 calls.
Non-Emergency Contact
📞 Main Switchboard
Phone: (305) 292-7000
Fax: (305) 292-7070
Hours: 24/7
📞 Non-Emergency Dispatch
Phone: (305) 289-2371
For reporting non-emergency crimes, suspicious activity, or requesting deputy response
📋 Central Records
Key West: (305) 292-7050
Plantation Key: (305) 853-3211
Police reports & records requests
Substation Direct Lines
🗺️ Freeman Substation (Cudjoe Key)
Phone: (305) 745-3184
District: 1 — Lower Keys
🗺️ Marathon Substation
Phone: (305) 289-2430
District: 4 & 5 — Middle Keys
🗺️ Islamorada Substation
Phone: (305) 853-7021
District: 6 — Upper-Middle Keys
🗺️ Plantation Key (Roth Building)
Phone: (305) 853-3211
District: 7 — Upper Keys
9. Services for Residents & Visitors
The Monroe County Sheriff Department provides a wide range of services beyond standard law enforcement. Here are the key services available to both residents and the over 2 million tourists who visit the Florida Keys each year:
Inmate & Arrest Search
View current arrests and booking information including mugshot photographs on the MCSO website at keysso.net/arrests. This tool is updated regularly as new bookings are processed.
Warrant Lookup
Check for active warrants through the MCSO website. This service is available at keysso.net under the appropriate navigation section.
Sex Offender Registry
Monroe County maintains a Sex Offender Registry in compliance with Florida law. Registered sex offenders must register within 48 hours of moving into the county. The public can search the registry online through the FDLE at fdle.state.fl.us.
Fingerprinting Services
MCSO provides fingerprinting services at the Plantation Key Substation located at 50 Highpoint Road, Tavernier, during normal business hours. Contact (305) 853-3211 for appointment scheduling and pricing.
Victim Services
If you are a victim of a crime in Monroe County, MCSO victim advocates can assist with safety planning, court accompaniment, referrals to community resources, and help navigating the criminal justice process.
MCSO Mobile App
The Monroe County Sheriff’s Office offers a free mobile application available on both Android and iOS devices. The app provides real-time arrest notifications, traffic alerts, US-1 road conditions, and community updates — making it especially valuable for both residents and visitors navigating the single-highway Keys corridor.
10. How to Report a Crime or File a Report
Emergencies in progress: Always dial 911 first for any crime in progress, medical emergency, fire, or situation where life or property is in immediate danger.
Non-emergency crimes: Call the MCSO non-emergency dispatch line at (305) 289-2371 to report crimes that have already occurred, suspicious activity, theft, vandalism, or other non-urgent matters.
Submit a tip anonymously: If you have information about criminal activity but wish to remain anonymous, you can submit tips through the MCSO website at keysso.net using their “Send a Tip” feature.
Obtain a police report: Contact the Central Records Division at (305) 292-7050 (Key West) or (305) 853-3211 (Plantation Key). Reports can be picked up in person at 5525 College Road, Key West, or 50 Highpoint Road, Tavernier.
⚠️ Key West City Limits
If the crime occurred within the City of Key West limits, you may need to contact the Key West Police Department (KWPD) at (305) 809-1111 or visit keywestcity.com/362/Police. MCSO handles all areas outside Key West city limits plus operates the jail facilities.
11. Public Records & Background Checks
Under Florida’s Sunshine Law (Chapter 119, Florida Statutes), most records held by the Monroe County Sheriff’s Office are public records and available upon request. Here is how to access different types of records:
Police Reports & Incident Records
Contact the MCSO Central Records Division at (305) 292-7050 or visit in person at 5525 College Road, Key West, FL 33040. Reports can also be obtained from the Plantation Key Substation at 50 Highpoint Road, Tavernier, FL 33070.
Online Public Records Requests
Submit formal public records requests through the MCSO’s JustFOIA portal at monroecountysherifffl.justfoia.com/publicportal. This online system allows you to track the status of your request.
Court Records
For case records, dispositions, and court filings, contact the Monroe County Clerk of Courts through the 16th Judicial Circuit at keyscourts.net. Courthouses are located at 302 Fleming Street in Key West and 88770 Overseas Highway, Suite 1, in Tavernier.
Criminal Background Checks
For comprehensive criminal history checks, contact the Florida Department of Law Enforcement (FDLE) at fdle.state.fl.us. MCSO records show local arrests only, while FDLE provides statewide criminal history information.
12. Community Programs & Outreach
Sheriff Ramsay has placed strong emphasis on community policing throughout his tenure. MCSO actively engages with the Florida Keys community through several programs and partnerships:
Community Policing: MCSO deputies are trained to build relationships within the communities they serve, with an emphasis on positive interaction, problem-solving, and accessibility. The department’s motto — “Honesty, Professionalism and Commitment to Community” — guides all community interactions.
Environmental Restoration: Under Sheriff Ramsay’s leadership, MCSO has participated in multiple beautification projects restoring environmentally distressed areas across the Keys — a unique initiative reflecting the ecological importance of the Florida Keys ecosystem.
School Resource Officers: The School Resource Officer Division provides security and law enforcement services at Monroe County schools, ensuring student safety while building positive relationships between young people and law enforcement.
Autism Awareness: MCSO patrol vehicles carry sensory boxes designed to help deputies interact effectively with individuals on the autism spectrum. These kits contain calming tools — spinning devices, tactile items, and focus objects — that help deputies de-escalate situations and communicate with autistic individuals.
Social Media Engagement: MCSO maintains one of the most active sheriff’s office social media presences in Florida, with over 120,000 followers on Facebook and an active presence on Instagram and X (Twitter).
13. Insider Tips for Interacting with MCSO
💡 Tip #1 — Know Your Mile Marker: In the Florida Keys, every address is referenced by its mile marker (MM) location along US-1. When reporting an incident or calling for assistance, always mention the nearest mile marker — it’s the fastest way for deputies to locate you. MM 0 is in Key West, MM 112 is in Key Largo.
💡 Tip #2 — There’s Only One Road: As Sheriff Ramsay often says, “It’s kind of hard to get away from the Sheriff’s Office. There’s only one road.” US-1 is the sole highway connecting the Keys. If you’re involved in an incident, deputies can typically respond quickly, and evading police is essentially impossible given the geography.
💡 Tip #3 — Tourist Season Means More Activity: The Keys population can swell from roughly 80,000 permanent residents to 150,000 or more during peak tourist season (January through April). MCSO increases patrols during this period, Fantasy Fest, and major holidays. Expect heightened DUI enforcement, marine patrol activity, and crowd management in Key West.
💡 Tip #4 — MCSO vs. KWPD — Know the Difference: If you’re in the City of Key West and need police, call KWPD at (305) 809-1111. If you’re anywhere else in the Keys — Marathon, Islamorada, Key Largo, Big Pine Key, etc. — call MCSO at (305) 292-7000 or (305) 289-2371 for non-emergencies. For any emergency, just dial 911 and dispatch will route your call correctly.
💡 Tip #5 — Use the MCSO App for US-1 Alerts: The Florida Keys have one road in and out. Traffic accidents, bridge openings, and emergencies can cause major delays. Download the MCSO mobile app to receive real-time notifications about US-1 traffic conditions, cell/internet outages, and water line issues — information that’s invaluable whether you’re a resident or visitor.
💡 Tip #6 — Boating? Know BUI Laws: MCSO’s Marine Patrol Division actively enforces Boating Under the Influence (BUI) laws. Florida treats BUI the same as DUI — operating a vessel with a BAC of 0.08% or higher is a criminal offense. The Keys’ waters are heavily patrolled, especially during weekends and holidays.
14. Frequently Asked Questions
What area does the Monroe County Sheriff Department cover?
The Monroe County Sheriff’s Office covers approximately 112 miles of the Florida Keys, from Key Largo (MM 112) down to the Lower Keys. This includes all unincorporated areas of Monroe County. The City of Key West has its own separate police department (KWPD), though MCSO operates the jail facilities where KWPD arrestees are booked and housed.
Who is the current Monroe County Sheriff?
Sheriff Rick Ramsay has served as the Sheriff of Monroe County since 2012. He was re-elected in 2016, 2020, and 2024. With over 35 years of service at MCSO beginning as a road patrol deputy in 1987, he is the most decorated deputy in the agency’s history with approximately 150 commendations. Learn more at keysso.net/sheriff.
What is the non-emergency number for Monroe County Sheriff?
The main non-emergency switchboard is (305) 292-7000. For non-emergency dispatch (to report a crime that has already occurred or request a deputy response), call (305) 289-2371. For emergencies, always dial 911.
How many employees does the Monroe County Sheriff’s Office have?
MCSO employs approximately 589 people: 198 road patrol officers and detectives, 152 corrections officers, 159 support staff members, and 80 personnel assigned to the HIDTA (High Intensity Drug Trafficking Area) task force.
Where are the Monroe County Sheriff substations located?
MCSO has four patrol substations: Freeman Substation on Cudjoe Key (Lower Keys, (305) 745-3184), Marathon Substation (Middle Keys, (305) 289-2430), Islamorada Substation (Upper-Middle Keys, (305) 853-7021), and Plantation Key Substation at 50 Highpoint Road, Tavernier (Upper Keys, (305) 853-3211). The main headquarters is at 5525 College Road, Key West (Stock Island).
How do I get a police report from the Monroe County Sheriff?
Contact the MCSO Central Records Division at (305) 292-7050 (Key West) or (305) 853-3211 (Plantation Key). Reports can be obtained in person from the headquarters at 5525 College Road, Key West, FL 33040 or from the Plantation Key Substation at 50 Highpoint Road, Tavernier, FL 33070. For formal requests, use the JustFOIA portal at monroecountysherifffl.justfoia.com/publicportal.
Does the Monroe County Sheriff handle Key West arrests?
Within the City of Key West limits, the Key West Police Department (KWPD) handles most arrests. However, MCSO operates all three jail facilities in Monroe County, so individuals arrested by KWPD are booked into MCSO-operated jails. MCSO also assists KWPD as needed and handles all law enforcement outside Key West city limits.
What special units does the Monroe County Sheriff have?
MCSO maintains a fully equipped SWAT team, Dive Team for underwater recovery, Bomb Squad, Marine Patrol Division, Special Investigations Unit (drug cases and homicides), School Resource Officers, and the HIDTA group (High Intensity Drug Trafficking Area) with 80 dedicated personnel focused on drug interdiction.
Official Resources & Links
🔗 Monroe County Sheriff Department — Official Links
MCSO Homepage: https://www.keysso.net/
Current Arrests: https://www.keysso.net/arrests
About Sheriff Ramsay: https://www.keysso.net/sheriff
Command Staff: https://www.keysso.net/staffs
Personnel Directory: https://www.keysso.net/personnel
Office Locations: https://www.keysso.net/locations
Public Records (JustFOIA): https://monroecountysherifffl.justfoia.com/publicportal
Monroe County Government: https://www.monroecounty-fl.gov/
16th Judicial Circuit Courts: https://www.keyscourts.net/
FDLE (Background Checks): https://www.fdle.state.fl.us/
Key West Police (KWPD): https://www.keywestcity.com/362/Police
Facebook: facebook.com/floridakeyssheriff
Instagram: instagram.com/mcsoflkeys
X (Twitter): x.com/keyssheriff
MCSO Mobile App (Android): Google Play Store
⚖️ Legal Disclaimer: This page is for general informational purposes only and is not intended as legal advice. This website (mcso-mugshots.us) is independently operated and is not affiliated with, endorsed by, or connected to the Monroe County Sheriff’s Office or any government agency. For official information, always visit the MCSO website at keysso.net or contact them directly at (305) 292-7000. Information presented here is believed to be accurate at the time of publication but may change without notice. If you need legal advice, consult a licensed Florida attorney.